Skip to main content

User Sign-In

Welcome! This document explains how to Login to the HST Sira platform (recruiter). It covers prerequisites, step-by-step sign-in, account activation, common errors & fixes, security tips, and how to get help.

Login Page​

1. Overview​

This guide helps users securely access the HST Sira system to search/post jobs, manage applications, and discover talent. It applies to:

  • Recruiters (post jobs, manage applicants, search for and recommend talent)

2. Prerequisites​

Before logging in:

  • You must have a registered account (email + password) or an account created for you by an admin.
  • A modern web browser (Chrome, Firefox, Edge, Safari) updated to the latest stable version.
  • Internet connection.
  • If your organization requires it: access to your email (for activation/reset) and, if enabled, a second factor (mobile authenticator app or SMS).

3. Quick Login Steps (standard email/password)​

  1. Open your browser and go to the platform URL: https://staging.sira.hst-et.com/.
  2. Click Login in the top-right corner of the public page.
  3. Enter your Email in the first field.
  4. Enter your Password in the second field..
  5. Click Login.

Expected result: You are redirected to your dashboard (recruiter view) and see your name in the top navigation.

4. Forgot Password / Reset Password​

  1. On the sign-in page click Forgot password?.
  2. Enter your registered email, then click Send reset link.
  3. Open the reset email and click the link (valid for the time stated in email).
  4. Enter and confirm a new password confirming to the password policy.
  5. Click Save and then Login with your new password.

Tip: If you don’t receive the email, check spam and ensure you entered the correct email address. If problems persist, contact Support.

5. Accessibility & Keyboard Shortcuts​

  • Form fields are keyboard accessible: Tab to move between inputs, Enter to submit.
  • Screen-reader friendly labels are used for form fields; if you encounter accessibility issues, report them to Support with details and assistive tech used.

6. Troubleshooting​

Common Error Messages & Fixes​

  • “Invalid email or password”

    • Re-check email/username and password for typos.
    • Ensure Caps Lock is off.
    • If you forgot the password, use Forgot password? to reset it.

  • “Account not activated” / “Please verify your email”

    • Open the activation email and click the link.
    • If the link expired, request a new activation email.

  • “Too many failed attempts / Account locked”

    • Wait the cooldown period (message usually states duration) or contact Support to unlock.

  • “2FA code invalid or expired”

    • Enter the most recent code from your authenticator app.
    • Sync your device clock or request a backup code.

  • “SSO login failed”

    • Confirm you used the correct SSO provider and credentials.
    • Contact your IT SSO admin if the issue persists.

  • “Network error / Unable to reach server”

    • Check your internet connection.
    • Try again in a few minutes. If the problem continues, notify Support with the error text and timestamp.

Troubleshooting Checklist (Quick)​

  • Confirm registered email.
  • Reset password via Forgot password?.
  • Check spam folder for activation/reset emails.
  • Try a different browser or private/incognito mode.

7. Security Best Practices​

  • Use a unique, strong password (12+ characters; mix of letters, numbers, symbols).
  • Never share passwords or recovery codes.
  • Use different passwords for different services.
  • Log out from public or shared devices (use Sign Out).
  • If you suspect your account is compromised, change your password immediately and contact Support.

8. Signing Out​

  1. Click your avatar or name in the top navigation.
  2. Select Sign Out or Log Out.
  3. Confirm if prompted.

Note: Clearing browser cookies or using private mode removes persistent sessions.

9. Frequently Asked Questions (FAQ)​

Q: How long is the activation/reset link valid?
A: Typically 24 hours (or as stated in the email). Request a new link if expired.

Q: I registered but can’t find my account — what do I do?
A: Verify the registration email used, check spam, and contact Support with your full name and email.

Q: Can I Login from multiple devices?
A: Yes. Use Sign Out on public devices for security.

10. Need Assistance?​

  • Contact customer support
  • Refer to FAQs section for common questions
  • Contact system admin for technical issues