Outsource
Welcome to the Message for recruiters on HST Sira!
This guide covers the Outsource Management module for handling recruitment outsourcing requests,and payments.
- Navigate to Outsource.
In this section, you can see list of Outsource requests and payment history tab
Main Sections Available:​
- All Outsource Requests - View and manage all outsourcing requests
- Payment History - Track payment transactions.
Outsource Requests Management​
- Navigate to Outsource -> All outsource Requests.
Requests List View​
The main table displays all outsource requests with the following columns:
| Column | Description |
|---|---|
| # | Request number |
| Company Name | Client company name |
| Subject | Request title and description |
| Priority | Urgency level (Low, Medium, High) |
| Request Type | Full Recruitment or Partial Recruitment |
| Payment Status | Current payment situation |
| Request Status | Current request status |
| Actions | Available operations(View Detail, Reject, Accept & order payment) |
Request Status Types:​
- Pending - Awaiting review/action
- Accepted - Request approved
- Rejected - Request declined
Request Details View​
- Navigate to Outsource -> All outsource Requests -> Three Dot(â‹®) Action menu -> View Details.
In this section, you can see detail of an individual request Company information tab
Company Information Section​
Company Overview:
- Company name and legal structure
- Company description and mission
- Background information
Company Details:
- TIN NUMBER - Tax Identification Number
- COMPANY EMAIL - Primary contact email
- FOUNDED YEAR - Company establishment year
- PHONE NUMBER - Contact phone number
- WEBSITE - Company website URL
- EMPLOYEE COUNT - Number of employees
Documents:
- Business License
- TIN Certificate
- Other company documents
Request Details Section​
In this section, you can see detail of an individual request Request Details tab
Comprehensive information about the specific outsourcing request including requirements, timelines, and special instructions.
Payment Management​
In this section, you can see detail of an individual request Payments tab
Payment Summary​
Key Metrics:
- Total Scheduled - Sum of all scheduled payments (ETB 0.00)
- Total Paid - Amount already paid (ETB 0.00)
- Overall Status - Current payment status
- Percentage - Completion percentage of payments
- Payment Installments
Payment Status Types:
- Pending - Payment awaiting processing
- Paid - Payment completed
- Not Paid - Payment not yet made
- Overdue - Payment past due date
Accepting Requests​
- Navigate to Outsource -> All outsource Requests -> Three Dot(â‹®) Action menu -> Accept & Order payment.
In this section, you can Accept and order or schedule payment
Acceptance Details:
- Provide acceptance notes for the employer
- Set up payment terms and schedule
- Review and confirm all details Payment Schedule Setup:
- Define payment installments
- Set due dates and amounts
- Configure payment terms
Rejecting Requests​
- Navigate to Outsource -> All outsource Requests -> Three Dot(â‹®) Action menu -> Reject.
In this section, you can see confirmation for reject modal
Rejection Reason:
- Provide detailed rejection reason (required)
- Submit formal rejection Cancel option available to abort rejection
Payment History & Tracking​
- Navigate to Outsource -> Payment History Tab.
In this section, you can see list of payment transaction for outsource requests
Payment History Dashboard​
Search & Filter Options:
- Search by company name or description
- Filter by payment status
- Filter by service type
- Sort by created date
Payment History Table Columns:
| Column | Description |
|---|---|
| Company Name | Client company |
| Description | Payment purpose |
| Total Amount | Complete payment value |
| Installments | Number of payment parts |
| Payment Status | Current payment state |
| Request Status | Associated request status |
| Service Type | Type of service provided |
| Created Date | Request creation date |
| Actions | Available operations (View Payment) |
Payment Schedule Details​
- Navigate to Outsource -> Payment History Tab -> Three Dot(â‹®) Action menu -> View Payments.
In this section, you can see detail of an individual Payment transaction
Request Overview:
- SUBJECT - Payment purpose description
- TOTAL AMOUNT - Complete payment value
- OVERALL STATUS - Current payment situation
Payment Description:
- Service Type - Type of service rendered
- Created Date - When request was created
- Actions - Available operations
Best Practices​
For Request Evaluation:​
- Verify all company documents are valid and current
- Check company background and references
- Evaluate payment terms and scheduling
For Payment Management:​
- Set clear payment milestones tied to deliverables
- Monitor due dates proactively
- Maintain accurate payment status updates
- Keep detailed payment records and documentation
For Communication:​
- Provide clear acceptance/rejection notes
- Document all decisions and their reasons
- Keep stakeholders informed of status changes
Troubleshooting​
Common Issues:​
- Missing Documents - Request updated documents from company
- Payment Delays - Follow up with client
- Status Not Updating - Verify all required fields are completed
Need Assistance?​
- Contact customer support
- Refer to FAQs section for common questions
- Contact system admin for technical issues